How to add a column in "MY REQUESTS"

[SM123]

Hello Community,
Quick help needed; I'm trying to add one more column in My request page In ESC. I want to add "short description" column between "request" and "state". I have attached screenshot for ref.
Can anyone help me with this.

Thank You!

[Ravi Chandra_K]

Were you able to find the imported widget in list of widgets?

After importing the widget, Configure this widget on the Page by replacing the OOTB "MyRequests"

Go to Service Portal -> Pages and find the page with id = my_requests.

In that page, you can point newly added widget.

Please mark the answer as helpful and correct if helped.

Kind regards,

Ravi Chandra

[SM123]

Hello @Ravi Chandra_K ,

I found one widget with name "My Request Custom" i believe this is the one.

Could you please help me how to point a widget to page?

Thank You!

[Ravi Chandra_K]

from filter navigator go to pages and search for my_requests page.

In the page, you can find the OOB widget.

replace it with the one you imported.

You can also refer this YouTube video:

https://youtu.be/WSsjCUH4L4M?si=wcWB4WGVbB3orNTZ

Please mark the answer as helpful and correct if helped.

Kind regards,

Ravi Chandra

[Ravi Chandra_K]

Hello Malika,

Where you able to do this...?

Kind Regards,

Ravi Chandra 

[SM123]

Hello @Ravi Chandra_K ,

Unfortunately No,

I found the widget with name "My Request Custom" which was imported by xml and found the page called my_requests. but not sure how can i attach that widget to the page. I have one more question can't we just configure OOB widget? If No could you help me how to attach the imported widget to "my_requests" page. i watched the video but it did not help me. Thanks for your help.