How to add option in user menu to switch between native and esc portal
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08-28-2023 04:28 AM
I have a requirement to add option in user menu to switch between native view and esc portal.
Any thoughts?

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08-28-2023 04:33 AM
Hi there,
You could add a Menu Item under the More menu item. Would that work? Or if you are not using the More menu item, you could rename that and use it for your purpose.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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08-28-2023 05:14 AM
We are using More button but we need it under impersonate option in the user menu.
Thanks
Dharaneetharan

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08-28-2023 08:07 AM
Unfortunately that will only be possible with customizing widgets 😞
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field