Configuring the OOB Form widget on Service Portal

[Asad Ali1]

Hi i have a list of records on the service portal when we click on a record it's open up the form view which is the OOB form-widget. My question is do form-widget automatically picks all the fields of a table? If not how can we configure the widget to add some specific fields or change the order of the fields. 

#portal #form-widget

[SwarnadeepNandy · Accepted solution]

Hello @Asad Ali1,

The form-widget is a base system widget that displays a platform form within the Service Portal UI. It does not automatically pick all the fields of a table, but it uses the view parameter in the URL to determine which fields to display. You can specify a different view name in the URL to show different fields or change the order of the....

Alternatively, you can clone the form-widget and customize it to suit your own business needs. You can edit the widget HTML, CSS, client script, or server script to add or remove UI elements, change the layout, or modify the functionality of the widget. For example, you can use the g_form API to access or manipulate the fields on the form.

I hope this will helps

Kind Regards,

Swarnadeep Nandy