How to adjust the state of a document and/or relate documents in the Document Management Tool
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4 hours ago
I’d like to know:
What are the states for documents.
As illustrated in the screenshot labeled screenshot-1, it is not possible for my user to alter the state of a document. Is it possible? How?
As illustrated in the screenshot labeled screenshot-2, it’s possible to replace the current article with another existing article when you officially retire a knowledge article. I’m curious if documents go through a similar process. If so, how?
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