How to adjust the state of a document and/or relate documents in the Document Management Tool

jschnoll
Tera Contributor

I’d like to know:

  • What are the states for documents. 

  • As illustrated in the screenshot labeled screenshot-1, it is not possible for my user to alter the state of a document. Is it possible? How?

  • As illustrated in the screenshot labeled screenshot-2, it’s possible to replace the current article with another existing article when you officially retire a knowledge article. I’m curious if documents go through a similar process. If so, how?

 
 

 

0 REPLIES 0