- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-07-2025 12:50 AM
I have a requirement to collapse the sections when there is no data updated in the fields for that section in the forms of workspace for any record that we open. Any help would be much appreciated.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-07-2025 01:54 AM
Hi @Sreedhar Mamill ,
Collapsing based on data, i doubt if it's possible.
However, if you are looking at how the collapsing works using client script on workspace , them refer to this KB :
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0855212
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-07-2025 02:23 AM
there are some limitations when it comes to configurable workspaces.
Not all capabilities for g_form or g_aw are supported there.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-07-2025 01:54 AM
Hi @Sreedhar Mamill ,
Collapsing based on data, i doubt if it's possible.
However, if you are looking at how the collapsing works using client script on workspace , them refer to this KB :
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0855212
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-07-2025 02:05 AM
Thanks for the response @Sandee.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-07-2025 02:30 AM
Hi @Sreedhar Mamill ,
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-07-2025 02:06 AM
You cannot collapse it Configurable workspace.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader