How to Disable Employee Center Banner / Popup in Service Portal?

egravl
Tera Contributor

The attached image shows the banner/popup I'm referring to.

2 ACCEPTED SOLUTIONS

This is under Service Portal > Announcements.  You can delete or deactivate from there.

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Community Alums
Not applicable

Hi @egravl ,

 I Echo with @Susan Britt   here !!

It's just an Announcement record , you can just disable this.
Service Portal > Announcements

Just to add... this specific Announcement record is actually only visible to sp_admin or higher.

To learn more refer to this Document : https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/build/service-portal/task/create-a...

 

View solution in original post

7 REPLIES 7

Community Alums
Not applicable

Hi @egravl ,

I think you forgot to add an image

Community Alums
Not applicable

Hi @egravl ,

 I Echo with @Susan Britt   here !!

It's just an Announcement record , you can just disable this.
Service Portal > Announcements

Just to add... this specific Announcement record is actually only visible to sp_admin or higher.

To learn more refer to this Document : https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/build/service-portal/task/create-a...

 

egravl
Tera Contributor

Not sure what happened.  It is now attached.

This is under Service Portal > Announcements.  You can delete or deactivate from there.