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01-12-2023 01:20 AM
Hi All,
"My Request" in ESC portal displays all the requests. We have got a requirement to just display HR cases in another tab. I have cloned the My Request Plugin and tried displaying it somewhere else in the portal. Documentation suggests changing the filters.
If I do that it will also impact the My Request display. I do not want to alter that, just display HR request else where in the portal. Any suggestions on how to achieve it?
Kind Regards,
Manasa
Solved! Go to Solution.
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01-12-2023 08:37 AM
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01-12-2023 08:37 AM
I edited my cloned filter with encoded query and it is fixed now.
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10-25-2023 12:49 AM
@Manasa Hegde I also have similar requirement. Did you clone my request widget and updated encoded query in server script ? Can you elaborate what you have done to fix this issue.
Thanks
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10-25-2023 01:40 AM
Hi Akash,
Yes it's server Script.Below is the screenshot.
Kind Regards,
Manasa
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02-04-2023 11:27 PM
hi , ihave a Question, if i use the PDI with Tokyo and use the ESC Portal, xyz.service-now.com/esc i can only see the IT Drop down on the left, i cant see any todos or hr related Tasks. i installed the plugin HR CORE, do i need another plugin?
Different View of ESC Portal (without HR) - xyz.... - ServiceNow Community