Order Guide: Prevent users from ordering individual items from it.

smithro
Tera Guru

‎10-24-2023 12:11 PM

We have an order guide for onboarding with 10 rule base items included.  Is there a way to prevent these 10 catalog items from being searchable on our portal?  We just want people to get these items as part of the bundle.  There are separate catalog items set up for them to purchase individual items.

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Brad Warman
Giga Sage

‎10-24-2023 10:41 PM

Do you have a catalog and category configured for the 10 items? If you remove the category they should be removed from the portal although as they are 'active' a user could potentially still get to them by modifying the URL with the relevant sys_id of the item. Also test how these work with the 'most recent' items widget as I don't know off the top of my head whether they will appear in there even if they don't have a category configured.

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