How to edit To-Dos Task page in ESC portal

[Omkarbh1997]

Hello,

In my ESC portal the To-do task page look like this below image

But, I have to customize the above page like below image. I have to add Details and activity option in the above page

So, How to add the options in that page

Thank You

[James Chun · Accepted solution]

Hi @Omkarbh1997,

You will have to create/update the To-do configuration.

• Navigate to Employee Center > Administration > To-dos Configuration
• Filter the Table column with sysapproval_approver

• Open the Approvals record
• In the Task Configurations related list, create/update the corresponding record where the Reference table is Change Request

• Note that the change will be applied to the Open tab only. To modify the configuration of the Completed tab, repeat the above for records where Tab = Completed

Refer to the document for additional details - https://docs.servicenow.com/bundle/vancouver-employee-service-management/page/product/employee-cente...

Also, referring to the OOB configuration always helps.

Cheers

[Omkarbh1997]

Thank You @James Chun 

[Shailesh Kodgi1]

Hi @Omkarbh1997 , 

I do see on the HR approvals(HRC0039317)  screenshot, it has Description being displayed. Please let us know where did you made this change as OOTB do not provide the description, have you made it on the to-do configuration or widget customization? Please let us know. Thank you.

[Omkarbh1997]

Hi @Shailesh Kodgi1 ,

I had change that description value on to-do configuration.
Thank You.