How to hide child topics in employee center mega menu

[mtymytk]

Hi,

I would like to hide the topics on the 3rd level of the Employee Center mega menu.
For example, in the attached image, I want to display up to Hardware, Software, Network which are child topics of IT but not Computers and any other below Computers.

 

reference:

https://docs.servicenow.com/en-US/bundle/rome-employee-service-management/page/product/employee-cent...

Thank you

[Amyjackson]

Hi,

You can hide the topics on the 3rd level of the Employee Center mega menu by using the following steps:

1. Go to Appearance > Menus
2. Click on the Employee Center menu.
3. Expand the IT menu item.
4. Click on the Hardware menu item.
5. Under the Menu Settings section, check the Hide sub-menus
6. checkbox.
7. Click the Save Menu button.
8. Repeat steps 4-6 for the Software and Network menu items.

Once you have completed these steps, the Computers and any other child topics of IT will be hidden from the mega menu.

Medical Billing:

You can also use this method to hide Medical Billing topics from the mega menu. For example, if you have a Medical Billing menu item with the following child topics:

1. Patient Billing
2. Insurance Billing
3. Coding

You can hide the Patient Billing and Insurance Billing topics from the mega menu by checking the Hide sub-menus checkbox for those menu items. This will leave only the Coding topic visible in the mega menu.

I hope this helps!

[RodGallegos]

@Amyjackson Where is the "Appearance" module? Do you have a specific plugin turned on that provides the module?

 

[Sajal Gupta]

@mtymytk @RodGallegos @shawnduster 

You guys can use Advance Portal Navigation to control things on the Mega Menu if that helps your use case.

Doc reference: https://docs.servicenow.com/bundle/vancouver-employee-service-management/page/product/employee-cente...

You can inactivate subtopics in the menu items 

Thanks