How to increase the attachment count for Attachment variable

Community Alums · ‎11-07-2023

Hi All,

can we increase the count of attachments for the Attachment variable in service catalog.

As we are using this type of variable in one service catalog but whenever we try to attach any new a attachment it overrides the current attached one.

Can we have any option to increase the attachment count.

Thanks.

Danish Bhairag2 · ‎11-07-2023

Hi @Community Alums ,

Kindly refer this document

https://www.servicenow.com/community/now-platform-forum/how-to-allow-multiple-attachments-using-attachment-type-varaible/m-p/1091061#M47450

Thanks,

Danish

Community Alums · ‎11-07-2023

Thanks for the update @Danish Bhairag2

Ankur Bawiskar · ‎11-07-2023

@Community Alums

Out of the box it supports only 1 file.

Why not use the OOB paper-clip icon? there you can attach multiple files

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Dr Atul G- LNG · ‎11-08-2023

Hi @Community Alums

Check these system properties.

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