In employee center, record producers are not having submit button

NelishaJ
Tera Contributor

Hi, in employee center i cant find submit button in record producer. but its same available in service portal. can somebody help?

10 REPLIES 10

@NelishaJ 

which portal are you using? OOB or custom one?

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Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Medi C
Giga Sage

Hello @NelishaJ,

 

Could you please add the field "no_order_now" and no_order to your record producer form/list view and make sure they are false.

MediC_0-1743063037246.png

 

 


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NelishaJ
Tera Contributor

Yes, both are false as its working in service portal also and there submit button is visible

SupriyaWaghmode
Kilo Sage

@NelishaJ 

Please check the user role and access for record producer.

Ankur Bawiskar
Tera Patron
Tera Patron

@NelishaJ 

check if those record producers are configured for not to order

Check point mentioned by @Medi C 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader