In employee center, record producers are not having submit button
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‎03-27-2025 12:34 AM
Hi, in employee center i cant find submit button in record producer. but its same available in service portal. can somebody help?
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‎03-27-2025 02:19 AM
which portal are you using? OOB or custom one?
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎03-27-2025 01:11 AM
Hello @NelishaJ,
Could you please add the field "no_order_now" and no_order to your record producer form/list view and make sure they are false.
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‎03-27-2025 01:45 AM
Yes, both are false as its working in service portal also and there submit button is visible
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‎03-27-2025 01:33 AM
Please check the user role and access for record producer.
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‎03-27-2025 01:47 AM
check if those record producers are configured for not to order
Check point mentioned by @Medi C
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader