Inactive KBs appearing on Employee Center Knowledge homepage

[EJ13]

Hi all,

When I am on the Employee Center Knowledge homepage (esc_knowledge_home), I am seeing inactive knowledge bases appearing in the "Knowledge Bases" dropdown. There are not any knowledge bases in the related list on the Employee Center portal record, so it will not be the same solution as this question where someone experienced the same issue. How can I remove the inactive KBs from the dropdown?

Thank you!

[Tanushree Maiti]

 Hi EJ13,

As per this community post ,If that knowledge base assigned to portal, then inactive KBs is supposed to  show in results .

If you look at server code as per the post, it fetches all knowledge bases attached to Portal and retrieves the result from knowledge base table instead of Active knowledge base only