Is it possible to show catalog items under IT taxonomy in employee center portal?

Shiva prasad t
Tera Guru

I have one doubt that is it possible to show catalog items under IT taxonomy.

find_real_file.png

In the above image, we have IT taxonomy on nav divder. if click on that we need to show catalog items in their respective categories. like if we click on IT it comes up with categories. and if we click on any category the catalog items should be visible related that respective category. Is that possible, because some of the catalog items comes under different catalog types. 

1 ACCEPTED SOLUTION

Community Alums
Not applicable

Hi Shiva,

Yes That's possible!!

To associate a catalog item from the Service Catalog:

  1. Navigate to All > Service Catalog > Catalog Definition > Maintain Items.
  2. Select the item that you want to associate with a taxonomy topic.
  3. In the Assigned Topics related list, click Add.

find_real_file.png

4. Select the base taxonomy from the Taxonomy list.

5. Select the appropriate topic, for example IT.

find_real_file.png

6. Select the appropriate child topic from the topic list. For example, to add a laptop, select Hardware, and then Computers.

find_real_file.png

7. Click OK.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

View solution in original post

1 REPLY 1

Community Alums
Not applicable

Hi Shiva,

Yes That's possible!!

To associate a catalog item from the Service Catalog:

  1. Navigate to All > Service Catalog > Catalog Definition > Maintain Items.
  2. Select the item that you want to associate with a taxonomy topic.
  3. In the Assigned Topics related list, click Add.

find_real_file.png

4. Select the base taxonomy from the Taxonomy list.

5. Select the appropriate topic, for example IT.

find_real_file.png

6. Select the appropriate child topic from the topic list. For example, to add a laptop, select Hardware, and then Computers.

find_real_file.png

7. Click OK.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep