Is there a way to hide Attachment/PDF Doc from AI Search Results

[Rob Sestito]

Hey SN Comm Team,

I am looking to see if there is a way to hide the Attachment | PDF document as a search result (we are using the AI Search).

This results in much too much being found and displayed from the search and is not great customer experience.

This is from the global search, not the knowledge page and/ or knowledge search.

I have tested the idea, with making the Text Index Configuration for the knowledge table as false - 

but that only worked towards the knowledge page and search. I want to stop these from being displayed from the main search being used (I put it back to true once I noticed it was not working as I had hoped).

Does anyone know if this is possible, and how it can be controlled?

Many thanks,

-Rob

[Galazop]

I had a task just to find a PDF file among many others using AI, but I was far from being an expert at it. That's why for a long time I was looking for a real working manual on this topic, here I managed to find a very detailed article on how to search for a word in multiple pdf files and to do it quickly and without errors. This now helps me a lot in my work and sorting. So if you need it too, you can study it, it's all explained step by step.