Hi @Dinh Nguyen ,
Regarding your question about the Employee Center Portal, there isn't a default widget specifically designed to show only the list of open tasks like in "My Tasks." However, creating a custom widget to achieve this functionality is entirely possible.
Options for Displaying Open Tasks:
1. Default Widgets: While there may not be a dedicated widget for open tasks, you can utilize existing widgets and customize them to fit your needs.
2. Custom Widget: If you want a specific list of open tasks:
- Customization Complexity: Customizing a widget to display open tasks is not overly complicated, especially if you have a basic understanding of ServiceNow’s widget development and the Service Portal framework.
- Data Retrieval: You can use GlideRecord queries or ServiceNow's REST APIs to pull the data of open tasks. This allows you to filter the tasks based on their state.
3. Learning Resources: To help you get started, consider looking into ServiceNow documentation, community forums, or even tutorials on creating custom widgets. This will provide you with the necessary guidance to build and implement your widget.
If you have scripting knowledge, you should be able to implement this without much difficulty. Feel free to ask if you have any more questions or need further assistance!
Best regards,
Siddhesh Jadhav
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