Issue with Cloned Widget - Knowledge Result

[Rob Sestito]

Hey SN Comm Team,

I have been in the mix of hiding Author from the portal - which I was able to do in the grand scheme of things and received additional help earlier today in hiding the author from widgets.

Now, I am trying to do this still with different widgets. Specifically, the Knowledge Result widget. This is an OOTB Widget with read-only policy in it. Therefore I am unable to modify the server script to comment out the line(s) showing author.

I have cloned this widget to be my own, commented out ONLY the line(s) in the server script that are showing author.

When I use the cloned widget, all that shows is the small picture of the backend of our test instance:

Page Editor:

Actual page after a search:

The OOTB Knowledge Result widget works just fine - except the part with me being able to modify to hide author.

Suggestions? Help? I have cloned widgets before and never had this happen.

Thanks,

-Rob

[Rob Sestito · Accepted solution]

Found a much easier solution - system property: glide.knowman.search.show_author. Set the value to False and the search results using the OOTB widget Knowledge Result worked. No more author showing!

Thanks for the help today, Jake!

-Rob