Lifecycle Activity set progress is missing

[Teja K A]

Hi Community,

I am working on New Hire Onboarding, The Activity set Pre-hire is not getting trigger and in HR Lifecycle Events Case HR case which was created the progress about Activity set's is not visible.

That should be like this in the below image.

                                      

For me HR Lifecycle Events Case is like this,

                                                  

Can anyone help me sort it out?

[Sandeep Rajput · Accepted solution]

@Teja K A In your Record producer for initiating the onboarding process, make sure that you have the following line populated in the script field.

new sn_hr_le.hr_ActivityUtils().createCaseFromProducer(current, producer, cat_item.sys_id);

[Teja K A]

@Sandeep Rajput Thank you for your respond. 

Yes the fulfillment type is Lifecycle event.

                          

[Sandeep Rajput · Accepted solution]

You forgot to populate Lifecycle event type. Please select the name of your lifecycle event here. This will let the HR Service know which lifecycle event it should use. The activity set will start appearing once on HR Case form once you are done with this change.