Mandatory fields wants to become hidden after selecting none option in the RITM.

Seema Thakre
Tera Contributor

Hi,

      we have this three fields in 'Type of wan connectivity. I want those mandatory fields to become  hidden after selecting 'none' in the "type of wan connectivity". Do we need to create new UI policy or what? Please let me know the answer.

SeemaThakre_0-1698677998835.png

 

Thanks

1 ACCEPTED SOLUTION

Sagar Pagar
Tera Patron

Hi @Seema Thakre,

 

Yes. you need to create Catalog UI policy and Applies on RITM view and Applied on Catalog task view check box set as true.

 

If my response helps you resolve your issue. Kindly mark it as helpful & correct. It will be helpful to future readers! 👍🏻
Thanks,
Sagar Pagar

The world works with ServiceNow

View solution in original post

1 REPLY 1

Sagar Pagar
Tera Patron

Hi @Seema Thakre,

 

Yes. you need to create Catalog UI policy and Applies on RITM view and Applied on Catalog task view check box set as true.

 

If my response helps you resolve your issue. Kindly mark it as helpful & correct. It will be helpful to future readers! 👍🏻
Thanks,
Sagar Pagar

The world works with ServiceNow