Mega Menu is empty

[mah1]

I am trying to evaluate the effort to migrate from the service portal to the employee center. 

On our Dev instance (Rome Patch 1 Hotfix 1), i installed the Employee Center, Employee Center Core, and the Employee experience taxonomy plugins.  I verified that the Employee taxonomy exists and is associated with the Employee Center portal. When I open the Employee Center portal, the mega menu is empty. The mega menu should contain the IT item but nothing is there.

Plugins:

Taxonomy:

Portal Configuration:

Employee Center:

I performed the same steps in my personal developer instance and the mega menu is populated using the Employee unified taxonomy as expected.

Am I missing something in the setup?

Thank you

[WOLLMAN]

When you clone or create a new parent taxonomy, you need to link it to the portals on which you want to display it. A related list on the taxonomy form is hidden by default and lists these relationships. They link to the Portal Taxonmies table m2m_sp_portal_taxonomy. I had cloned a new employee center portal. I noticed that none of the existing menu items showed up because the topmost taxonomy structure was not associated with that new portal.

[michaelg2z]

For everyone landing here from Google: if you have tried the things listed here and still do not see the mega menu, try logging out and in.

Reference:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1123655