Missing Banner Menu

[Brian Sorensen]

We just installed Employee Center Standard in Dev and Production, and we appear to be missing the Menu Bar in the header

It should look like this

But ours looks like this

Any Idea how we can get the menu? 

[Ravi Chandra_K · Accepted solution]

Hello @Brian Sorensen 

Please go to Advanced Portal configurations -> Employee Center in filter navigator.

Check if Menu items are active under Employee Center.

Please refer the below post:

https://www.servicenow.com/community/employee-center-articles/employee-center-s-mega-menu-configurat...

Please mark the answer as helpful and correct if helped.

Kind Regards,

Ravi

[Brian Sorensen]

This is what I see
i open the Advanced Portal Configuration
Then see 2 portals - one is FALSE and the other is a clone and Active = true
When I open the cloned portal at the bottom I see Taxonomy

When I open that

This also says to not touch this file and clone it, then point to your clone, which is also giving me an issue

[Brian Sorensen]

@Ravi Chandra_K 
I deleted it all and started again from your link, that worked!
Thanks!!