Modify collapsible banner in portal

DreDay3000
Giga Guru

Hello, looking for the location to modify this collapsible banner message in the esc service portal

DreDay3000_0-1753201145586.png

 

2 ACCEPTED SOLUTIONS

Sruthi17
Kilo Sage

Hello, 

Can you check the Announcements (announcement) list?

View solution in original post

GlideFather
Tera Patron

Hi @DreDay3000 

please differentiate between announcements in backend and portal:

 

KamilT_0-1753205171839.png

 

 

Both are very similar, but not globally applicable in both sides.

 

I have described it recently here: 

https://www.servicenow.com/community/developer-forum/how-to-display-a-fixed-non-dismissible-info-mes...

 

Let me know if it helped you

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


View solution in original post

2 REPLIES 2

Sruthi17
Kilo Sage

Hello, 

Can you check the Announcements (announcement) list?

GlideFather
Tera Patron

Hi @DreDay3000 

please differentiate between announcements in backend and portal:

 

KamilT_0-1753205171839.png

 

 

Both are very similar, but not globally applicable in both sides.

 

I have described it recently here: 

https://www.servicenow.com/community/developer-forum/how-to-display-a-fixed-non-dismissible-info-mes...

 

Let me know if it helped you

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */