My active Items not rendering correctly

Maria Thompson
Tera Expert

I like how the 'My active items' was updated but now, the tasks section looks properly followed by requests and other items not rendering correctly. I have to add that i had changed the layout of the page to have 3 columns instead of the original 2 so I was told that the widget needs a min size of 4 to render properly but I cannot stop thinking how the Tasks item looks fine and the issue is with the ones at the bottom. Does anyone have an idea on how to change the order of the items listed or if there is another change i can make to show the items properly?

 

Thanks,

Maria

1 REPLY 1

Dan O Connor
ServiceNow Employee
ServiceNow Employee

Hi @Maria Thompson you can configure what is contained within this widget from the main platform. 

 

https://docs.servicenow.com/bundle/vancouver-employee-service-management/page/product/employee-cente...

 

Here you can see all the information about the widget, how to configure it and how to set up what shows there. Avoid changing anything in the widget itself in terms of its code, it's a core component of ESC and relies heavily on scripts etc.

 

It looks like yours has been customised, as the cards for tasks should be showing at the bottom, not the top.