I have a question about filtering specific catalog items from appearing in My Requests. I created a filter under the My Requests Filter module, but I cannot dot walk from Request to RITM to Item. When I tried it, the filter removed every request instead of only the intended ones. I also created a filter directly on the sc_req_item table, but it had no effect. I even deactivated the existing Request filter for testing, and the RITMs with those items still weren’t excluded, leaving no records showing at all.
The customer does not want these items duplicated, since they will be displayed in another widget. Because of that, I need to hide any requests that include RITMs for those specific items, but I’m not sure what the correct approach should be.
