My Requests showing incorrect data on employee center portal

tippireddip
Tera Contributor

Hi All, 

 

Having one issue with the Employee center - My requests page. 

 

Under My Requests - In the submitted request showing an incorrect data. This is happening for some specific request that are from the different scope. 

The open request filter contains the closed requests from this scope. For the other sc_request and incidents its working fine as expected. 

 

Any suggestion to fix this issue. 

 

Thanks. 

1 REPLY 1

Ankur Bawiskar
Tera Patron
Tera Patron

@tippireddip 

it means the active field on your table in your scope is not set properly and hence it might not be filtering

check that

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader