Unable to use the Announcement CD widget

[tippireddip]

Hi All, 

Need a quick suggestion on how to use the Announcement CD widget on content publishing.  Currently trying to explore the content publishing module and employee center. 

Tried most of all the content types but not able to find which one helps to use this widget. 

Any suggestion will be helpful. 

[Rel H]

Hi @tippireddip ,

Create content of type "Rich Text", that can be scheduled to the Announcement (CD) widget instances.
https://www.servicenow.com/docs/bundle/zurich-employee-service-management/page/product/employee-cent...

[tippireddip]

Hi @Rel H , 

Thank you for your response. 

Check the docs really help full. I have another issue with this announcement cd widget. 

While publishing unable to see the widget to select. Attaching the snap for reference. 

checking with the servicenow team. 

Thanks.

[Rel H]

Hi @tippireddip ,

Widgets (sp_widget.list) have widget instances (sp_instance.list), that live on pages (sp_page). So if you do not see a widget for the selected page that means there is no supporting widget instance on the page for the content you have created. Review the content types (sn_cd_content_type.list, field:associated widgets) to understand all the content types that a particular widget supports. you may need to add a supporting widget instance to a page.