My Requests tab not showing the "Drafts" tab - ServiceNow Community

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1 REPLY 1

HI @njunloy30 ,

The possible reasons could be :

1. System property "glide.sc.disable.save_as_draft" is set to 'true'

2. System property "glide.sc.enable.save_as_draft.portal.<portal_suffix>" is set to false

3. 'SPCart' script include being customised.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1706435

Or refer to this solution : https://www.servicenow.com/community/developer-forum/drafts-tab-not-showing-in-service-portal/td-p/2...