New Components in the Content Publish Editor

[Hely Pasqual]

New Components in the Content Publish Editor

We have implemented Employee Center Pro, and this Content Publish module truly shows promise in terms of content creation for portal engagement. However, we have received feedback regarding the currently available components, which are simple and lack advanced editing capabilities.

Here are examples of component types we need to create engaging content, but we haven't found a way to do so.

Is there any way to create new component formats that can be added to the component palette for content creation, like the examples mentioned below?

• Bullet Points: The ability to highlight ideas with a bullet point on the left.

• Image Carousel: To showcase multiple images in a sliding format.

• Accordion: A component that allows content to expand or collapse based on clicking the +/- symbol.

Below is a screenshot of the Content Publish Editor with the currently available components.

I appreciate any assistance from the community.

Tks.

[Pooja_Patil · Accepted solution]

@Hely Pasqual , great to know you're exploring this feature, and your feedback is much appreciated.

I am happy to share that upcoming release will include bullet points and accordion!!

Also, I encourage you to share your ideas for an image carousel component on the idea portal.

[Pooja_Patil · Accepted solution]

@Hely Pasqual , great to know you're exploring this feature, and your feedback is much appreciated.

I am happy to share that upcoming release will include bullet points and accordion!!

Also, I encourage you to share your ideas for an image carousel component on the idea portal.

[coreyleamon · Accepted solution]

Thanks for the feedback!  As mentioned by Pooja, we are releasing bullet/numbered lists and accordions in our November store release.  We're also including Tables/Grids in that release.  In our Jan release, we'll be adding backgrounds (images/colors/gradients) with opacity and shadows for creating rich, high quality visuals.  On our road map for next year are image carousels and much more.

[Hely Pasqual]

What excellent news @coreyleamon  and @Pooja_Patil !!
More and more content resources are becoming available in ServiceNow, which greatly facilitates its use as a tool for communication teams across organizations.

Thank you for the quick response. Whenever you have new updates, please let me know.

Best regards.