New Record Producers or Catalog Items not showing in the Topics in Employee Center

kmolson73
Tera Expert

We currently have Topics setup for Employee Center based off of our existing Service Catalog/Categories. When we add new Record Producers or Catalog Items to categories they are not getting automatically added to the Topics. I was doing some digging and found a scheduled job called Surface New Unconnected Content of Categories which is set to run weekly but even running it by clicking execute the new items still do not show up under the topics (even after clearing cache). Also, tried the link in the Topic to Check for new content in categories and it comes up with nothing. The only way to get them to show is to manually add them to the Connected Content (or remove the category all together and re-add it). Shouldn't this work automatically? Why doesn't the scheduled job pick them up? I have checked the script includes are there for the job and sys properties look correct. Thoughts? 

10 REPLIES 10

This is a good idea. You could manipulate the query to use some gap of time around the last run date instead of just "newer than" OR, what I like is make it find only catalog items where

 

^taxonomy_topicISEMPTY

 

In my case this is always what I'm looking for, the new items which catalog builders have given me in update sets, and they have never yet been associated to any topic so that's how I filter for them.