Notification for Expiring Articles when valid_to is Passed is not working.

palak_kathpal
Tera Contributor

If I am giving some condition to restrict Knowledge Base in 'KM: Article Expiry Warning' notification it is not working but without any condition it is getting triggered.
Can anyone please help.

4 REPLIES 4

priyatam_pvp
Tera Guru

Can you provide screenshot of "KM: Article Expiry Warning" Notification

palak_kathpal_0-1737446109409.png

 

Andrew_TND
Mega Sage
Mega Sage

Hi @palak_kathpal 

Is this out of the box? Traditionally you just update the condition builder with a relative query... Aomething along the lines of,

Andrew_TND_0-1737322087171.png

Please mark as helpful, or if its resolved the issue CORRECT!



Yes, it is OOB but it is not working with conditions