Overdue need to be changed as Due

sagar_basu · ‎02-22-2023

Hi All,

1. In Employee Center , user is displayed quick tasks with Overdue , which need to be changed to due.

Once user click on it, in details page also it should be displayed as due not as Overdue

2. How to add ticket number and description in quick task

Please help me on how to achieve this.

Regards,

Sagar

Ankit Kumar3 · ‎02-28-2023

Hi @sagar_basu , As I can understand, You are looking the above-mentioned fields at the Activity center level.

So, In your case, you need to customize the API which is fetching all these pieces of information.

For customization, you can navigate to todopageutils script include.

Serach for "_getChildTableConfiguration: function(todoSysId)"

If you will look in to the code, you have to change the tiltle and description to ticket number and short description.

sagar_basu · ‎02-27-2023

@Ankit Kumar3 , Also can you please tell me what is considered as due date for Change requests ?

Thanks,

Ankit Kumar3 · ‎02-28-2023

There is a column in the sysapproval_approver table as a due date. This is considered a due date for a change request.