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02-22-2023 10:17 PM - edited 03-06-2023 11:09 AM
Hi All,
1. In Employee Center , user is displayed quick tasks with Overdue , which need to be changed to due.
Once user click on it, in details page also it should be displayed as due not as Overdue
2. How to add ticket number and description in quick task
Please help me on how to achieve this.
Regards,
Sagar
Solved! Go to Solution.
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02-28-2023 04:21 AM
Hi @sagar_basu , As I can understand, You are looking the above-mentioned fields at the Activity center level.
So, In your case, you need to customize the API which is fetching all these pieces of information.
For customization, you can navigate to todopageutils script include.
Serach for "_getChildTableConfiguration: function(todoSysId)"
If you will look in to the code, you have to change the tiltle and description to ticket number and short description.
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02-23-2023 08:28 PM
Hi @sagar_basu , For changing the badge from Overdue to due, You need to do customization in 'todoPageUtils' Script Include.
Navigate to the above-mentioned script and change the text Overdue to due in this "_getDueDateForBadge" API.
Title and short description is derived from todo configuration, For a particular configuration if you will change the Title row and detail row. That will solve the problem for you.
Thanks,
Ankit K
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02-27-2023 06:38 AM
Thank you @Ankit Kumar3 . To-do's configuration is as follows, but still on EC home page, the Ticket Number and short description are not displayed.
Still the Ticket Number and Short description is not displayed on EC home page But when task is opened it is displayed there. But I want to display the ticket number and description under Quick links in EC home page only. Please help.
Thank you,
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02-28-2023 04:21 AM
Hi @sagar_basu , As I can understand, You are looking the above-mentioned fields at the Activity center level.
So, In your case, you need to customize the API which is fetching all these pieces of information.
For customization, you can navigate to todopageutils script include.
Serach for "_getChildTableConfiguration: function(todoSysId)"
If you will look in to the code, you have to change the tiltle and description to ticket number and short description.
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02-28-2023 06:29 AM
Hey @sagar_basu , Please mark the solution accepted, If it works for you.