Popular items not showing on the employee centre portal

[tippireddip]

Hi All, 

Need assistance on employee center portal. 

As i'm unable to to see the data in the popular item in the service catalogs. 

When i validate in PDI that data is coming as expected but in my org instance its not showing any data. 

Any suggestion will be helpful. 

Thanks. 

[Ankur Bawiskar]

@tippireddip 

Hope you are doing good.

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[tippireddip]

Hi @Ankur Bawiskar 

This is not sorted yet. Raised a HI case and following up with the team. 

Only the Dev instance have the issue other instances are working fine. 

The case is still in progress. 

The supported resource on this issue are 

What items should appear in the Popular Items Widget? - Support and Troubleshooting

SC Popular Items widget

Recent & Popular Items widget

Once we receive an update form the Team will close this question with the update.