Printing Functionality Issue?

KindonC · ‎09-22-2025

When trying to print from the Employee Center, I am seeing a weird print format where the words are not fully on the page. Any issues how to resolve?

JD Barlow · ‎09-23-2025

@KindonC I had the same issue and opened a support case with ServiceNow. They sent the following solution which fixed the issue in our instance....

Under the EC Theme for the ESC portal, go to the CSS Variables section and add the below code:

@media print {
.sp-page-root { container-type: normal; }
}

Hopefully this works for you, too.

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KristinaN · 3 weeks ago

This resolved my issue, thank you so much!