Rating Widget in Catalog Request
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-18-2024 03:34 PM
Is there an ability to rate a catalog request similar to Knowledge Article? If the rate is three stars or lower, the user is prompted to provide feedback.
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-21-2024 06:28 AM
Hi @quyentu
You can use the new feature called Experience and Service Feedback.
Please go through the below documentation to enable the feedback in 2 - 3 steps.
Documentation: https://docs.servicenow.com/bundle/washingtondc-employee-service-management/page/product/employee-ce...
Regards
Sajal