Rating Widget in Catalog Request

quyentu
Tera Contributor

Is there an ability to rate a catalog request similar to Knowledge Article? If the rate is three stars or lower, the user is prompted to provide feedback.

Screenshot 2024-06-18 at 3.33.45 PM.png

1 REPLY 1

Sajal Gupta
ServiceNow Employee
ServiceNow Employee

Hi @quyentu 

You can use the new feature called Experience and Service Feedback.
Please go through the below documentation to enable the feedback in 2 - 3 steps.

Documentation: https://docs.servicenow.com/bundle/washingtondc-employee-service-management/page/product/employee-ce...

Regards

Sajal