Record producer is not visible on ESC but on SP it's.

NelishaJ · 4 weeks ago

Hi,

I have one question. Theres one record producer 'Retire a Standard Change Template' its not coming under ESC search and i tried to add this in existing category(through taxonomy) to check but its not visible there also. Same RP is available in SP search. What can be the issue. If anyone help. Thanks in advance

Nikhil Bajaj9 · 4 weeks ago

Hi @NelishaJ ,

Check this link :- https://www.servicenow.com/community/developer-forum/record-producer-is-not-visible-if-searching-fro...

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj

Nikhil Bajaj9 · 3 weeks ago

Hi @NelishaJ

Hope you are doing good and you got chance to review my answer. If my answer helped you, please mark it- solution accepted.

Regards,

Nikhil Bajaj

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj