Redirect Users Without Roles to Employee Center Instead of SP Portal

[ammar_k]

Hello everyone,

In our instance, users with no roles are currently being redirected to the Service Portal (/sp) due to the behavior in the SPEntryPage Script Include.

However, we do not use the SP portal—we use Employee Center instead.

We'd like to redirect users without roles to Employee Center (e.g., /employee) without modifying the out-of-box SPEntryPage Script Include directly, so that we don't block future upgrades.

Has anyone implemented a clean, upgrade-safe solution for this scenario?
We’re open to best practices—whether through overrides, extensions, or intercept logic.

Thanks in advance!

[Ankur Bawiskar]

@ammar_k 

I don't think it's possible without touching the OOTB script include

If your requirement says so you can update the OOTB script include no harm in it.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Robert H]

Hello @ammar_k ,

Please set the Service Portal to Inactive, and select "Employee Center" as the Alternate portal.

This will route everyone from /sp to /esc automatically.

Regards,

Robert