Roles for selecting classifications created in the Employee experience taxonomy application
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06-05-2024 06:14 PM
Hello everyone.
I have created a taxonomy and topics to tie knowledge and catalog items in Employee center with the “Employee experience taxonomy” application.
However, when I actually tried to select the target taxonomy from a Knowledge article, I could not select the taxonomy I created.
I don't want to give the worker more privileges than necessary, but what roles are necessary to at least be able to select a taxonomy?

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06-05-2024 06:36 PM
When you say you can't select a taxonomy topic on the knowledge article, you mean the field is read-only, right?
If so, per the ACL on the knowledge table, the taxonomy topic field is not editable by anyone as ServiceNow has the "nobody" role associated to it. You may be able to create a new "write" ACL on that table.field, but I believe the intention is for you to associate the knowledge article via the connected content table/feature.
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!