Search widget to search only knowledge articles in ESC

Harsha Pappala
Kilo Sage

Hi Everyone, 

 

We want to include a search widget in the page esc_knowledge_home of the employee center, we want to restrict the search to the knowledge articles or knowledge bases which have been set in the related list of portal page. 

 

Is there a widget like that, tried widgets "KB Search", but it's searching for catalog items as well. Please suggest

1 ACCEPTED SOLUTION

Hi Harsha,

 

Try adding the Typeahead Search widget which has an option to specify the search sources:

 

LukaszJ_0-1720445565504.png

 

Probably the easiest way to access this is to ctrl+right click on the widget in the portal view:

 

LukaszJ_1-1720445724347.png

 

Hope this helps!

Lukasz

View solution in original post

3 REPLIES 3

SNOW44
Mega Guru

Hi @Harsha Pappala 

 

To config the seach in ESC portal, you need to config search source for this.

SNOW44_0-1720442694485.png

To do this you need to navigate table 'm2m_sp_portal_search_source' and create a record as below

SNOW44_1-1720442755385.png

Post this give a try in portal, you can see result like below,

SNOW44_2-1720442807807.png

Thanks,

Please hit solution and helpfull, if it solve your issue 🙂

Hi @SNOW44

 

Thanks for the reply, but we are using the AI search for the portal and the search sources are connected through the search application configuration. 

 

The search sources here are for both catalogs and knowledge articles for the global/main search in the employee center. I am trying a add a new widget in knowledge page, which would be able to search only knowledge. 

Hi Harsha,

 

Try adding the Typeahead Search widget which has an option to specify the search sources:

 

LukaszJ_0-1720445565504.png

 

Probably the easiest way to access this is to ctrl+right click on the widget in the portal view:

 

LukaszJ_1-1720445724347.png

 

Hope this helps!

Lukasz