Service Catalog ITIL View

[Frank Cheung]

hi,

when navigating to the service catalogue in the ITIL view, the layout is pretty messy and basic (see screenshot).

is there an easy way to update the look and feel of it?

many thanks!

[Brian Lancaster]

There is not a lot of configuration options for the fulfiller view. You could go with using the categories to start with but for the most part is does not have a lot of options.

[Frank Cheung]

thanks, if i just want to add a link on the catalogs page that redirects to our employee portal - how would i do that?

[AshishKM]

Hi @Frank Cheung,

The native ( itil ) view of Self Service -> Service Catalog interface is old desing and later SN has Service Portal and now Employee Center with latest UI/UX capabilites, mostly org is using EC now these days.

-Thanks,

AshishKm

[Frank Cheung]

thanks, if i just want to add a link on the catalogs page that redirects to our employee portal - how would i do that?