I am using the content publishing module to publish news articles to the Employee Center. I have a list of questions to analyze the browsing rate. Any assistance would be greatly appreciated. Thank you!
- Identify whether users access ServiceNow via mobile devices or browsers.
- Understand if users engage with news articles in both Chinese and English.
- Track user access to external links and widgets.
- Divide user sessions into four time slots each day to find peak usage times, or adjust the data collection period from 00:00 to 23:59 each day.
- Measure how much time users spend on each page.
- Calculate the average time spent per page, per session, per document download, and per video view.
- Analyze content engagement by user department or segment.
