Set Variable in Catolog Items with esc Topic
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11-25-2024 02:33 AM
Hi All
In my scenario employe navigate esc portal taxonomy and in child topic can create a Service Request or a Incident. I need to set a variable in Catalog Item or Incident with the selected topic in esc
Ho I can accomplish this? It's possible? It's possible get the breadcramb value and determine Topic from it?
Regards
Giuseppe
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11-25-2024 01:46 PM
If I am understanding this correctly you are trying to take which topic user used to submit the incident (assuming record producer is visible under multiple categories/topics) and show that in a created record?
Remember the sc_cat_item page when it loads does not really show the topic in URL. There is no bread crumb on this page. IF you want to customize and add a breadcrumb and then grab value from there, but will not encourage it
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11-26-2024 03:54 AM
Yes.
You understood. I need topic in created record (Request).
I need the topic, it doesn't matter where you get it from. Breadcrumb was just my first idea.
Thanks