Announcement Notifications: Track click-through rate

[andrew_c_mo]

Is there a way to track the click-through rate of an announcement notification? We have a button on the notification that redirects you to a new portal, and we would like to track user's visits to the page.

[Community Alums]

Hi @andrew_c_mo ,

You can use OOTB table called as "Service Portal Login Entries" or sp_log which could be used for tracking the users.

[Pooja_Patil]

@andrew_c_mo , for tracking clickthroughs and events in portal, please refer https://www.servicenow.com/docs/bundle/xanadu-employee-service-management/page/product/employee-cent...