Show Topic name in breadcrumb path on ESC Portal

CA5 · ‎12-21-2023

How to enable breadcrumb path when any keyword is searched on ESC Portal?

Sajal Gupta · ‎12-22-2023

@CA5 As I already mentioned above you need to update the view template of the respective config where data is coming from.

In this case please follow below:

1. Open the view template

2. Update mappings as per requirement (For eg. I interchanged price & topics)

3. Search and validate results

Note: If you want to remove topics, pass the mapping as an empty string

Mark this as accepted if all your queries have been addressed.

Regards

Sajal

View solution in original post

Sajal Gupta · ‎12-22-2023

@CA5 The two screenshots use different searches, 1st screenshot shows contextual search whereas the other is using AI search.
Can you confirm you don't want to use AI search on the portal?

CA5 · ‎12-22-2023

1st screenshot is taken from PDI as on PDI, AI search is disabled. In case, if we enable it on customer instance then by default, breadcrumb path is enabled [2nd screenshot]. Query over here is that where can I see code written for this breadcrumb path? In case, if I need to customized it and add other knowledge article or catalog item fields then how can we accomplish this?

Sajal Gupta · ‎12-22-2023

@CA5 You can go to EVAM Definitions > Open (ESC Portal Search) > Switch to Tab (EVAM View Config Bundle M2Ms) .

Check the ESC Portal Search Bundle or Taxonomy Search Bundle to find your respective table data view config and use table fields to get additional data from the table and update it in the View Template to show on the AI Search.

Regards

CA5 · ‎12-22-2023

Thanks Sajal! Is this configuration for breadcrumb path visible above article or catalog? Can we show Topic, sub-topic etc for catalog item record?