Show Topic name in breadcrumb path on ESC Portal

CA5
Tera Contributor

How to enable breadcrumb path when any keyword is searched on ESC Portal?     

  

 

 

 

1 ACCEPTED SOLUTION

Sajal Gupta
ServiceNow Employee
ServiceNow Employee

@CA5 As I already mentioned above you need to update the view template of the respective config where data is coming from.

In this case please follow below:

1. Open the view template 

SajalGupta_0-1703271535944.png

2. Update mappings as per requirement (For eg. I interchanged price & topics)

SajalGupta_1-1703271718513.png

3. Search and validate results 

SajalGupta_2-1703271824111.png

 

Note: If you want to remove topics, pass the mapping as an empty string

SajalGupta_0-1703272016461.png


Mark this as accepted if all your queries have been addressed.

Regards

Sajal



 

View solution in original post

10 REPLIES 10

Sajal Gupta
ServiceNow Employee
ServiceNow Employee

@CA5 Once you open the Taxonomy Search Bundle you will find a lot of configs available. I have just given an example of one record out of many.

Subtopics should already be present for each item.

SajalGupta_0-1703270725115.png

 

CA5
Tera Contributor

For Ex: If I add Price in EVAM "Table fields" field then I would like to show it only on breadcrumb path instead on catalog item card. 

CA5_0-1703270959881.png

 

Sajal Gupta
ServiceNow Employee
ServiceNow Employee

@CA5 As I already mentioned above you need to update the view template of the respective config where data is coming from.

In this case please follow below:

1. Open the view template 

SajalGupta_0-1703271535944.png

2. Update mappings as per requirement (For eg. I interchanged price & topics)

SajalGupta_1-1703271718513.png

3. Search and validate results 

SajalGupta_2-1703271824111.png

 

Note: If you want to remove topics, pass the mapping as an empty string

SajalGupta_0-1703272016461.png


Mark this as accepted if all your queries have been addressed.

Regards

Sajal



 

CA5
Tera Contributor

I will look into it and in case need help will post my query over here. Thanks for all you help and time. Solution accepted. 

What if the breadcrumb needs to be updated/refreshed to reflect new taxonomy changes?