Stream on SharePoint video links not working to post content.

[MFuchsloch]

The new Stream on SharePoint video links are not working to post content on Topic Pages, most likely because ServiceNow does not recognize a SharePoint link as a video file. Has anyone been able to get around this? Or have a solution? #MicrosoftStream #videocontent

[Pooja_Patil · Accepted solution]

@MFuchsloch ,

Do you see any error with embed URL?

Have you already added the host domain to the glide.html.enable_media_sites system property? 

Can you share the URL?

[MFuchsloch]

Video content. See attached image. Will not recognize Microsoft Stream links now that the video content is on SharePoint. Thank you!

[Pooja_Patil]

Did you try to use embed URL instead?

You can see if rich content works for your case.

In Rich Content Editor you can integrate content provider and might help your use case.

Refer this - https://www.servicenow.com/docs/bundle/xanadu-employee-service-management/page/product/employee-cent...

Steps - 

1. Add the host domain to the glide.html.enable_media_sites system property

2. Add a Content processor, refer - https://www.servicenow.com/docs/bundle/xanadu-employee-service-management/page/product/employee-cent...

Currently this auth processor is mandatory. If seamless authorization is not required, you can just return random string for tokenQueryParam (for ex "access_token") and keep other output variables empty.

3. Add a Content provider and a content provider mapping (associates provider with content type, we support Rich Content and News Content) https://www.servicenow.com/docs/bundle/xanadu-employee-service-management/page/product/employee-cent...

4. Create News content, open editor and add Video component.

5. In properties section you will see newly added content provider

6. Set the URL source, save and publish the content.

** Please note we are adding an OOB content provider in upcoming release which can be used to embed public videos hosted on external platforms

Please mark this as Helpful / Accept the Solution if this helps.

[Pooja_Patil]

Please mark this as Helpful / Accept the Solution if this helps.

[MFuchsloch]

Thank you. I have shared with the Digital team to see if they can use this solution. In the meantime, can you provide instructions on how to embed the videos? I had thought of that as i was a solution for other platforms, but I don't see the option here to embed and adding an embed link in the url field does not work. See attached. 

[Pooja_Patil · Accepted solution]

@MFuchsloch ,

Do you see any error with embed URL?

Have you already added the host domain to the glide.html.enable_media_sites system property? 

Can you share the URL?