Content Publishing > Portal ( Platform ) > Rich Content type not loading

[Michael D_ Insu]

Following the Dynamic Topic Microsites and Rich Content Editor demo and am not able to get the Rich Content option to show up when selecting Portal as the platform to create new content on in my PDI. I wiped the browser ( Chrome and Firefox ) cache / history more than enough times ( see Content Publishing > Rich Content type not loading in PDI ( 2022 ) ) with no change.

Unsure what's needed to get the option to show up to be able to follow the demo.

PDI is on Xanadu Patch 4.

[Pooja_Patil]

@Michael D_ Insu , could you please add a screenshot where you are not seeing the Rich Content option?

Do you see Articles and pages? That's where the Rich Content option is moved.

[Michael D_ Insu]

@Pooja_Patil,

While I also see the Rich Content icon displayed in the Articles and Pages as you have shown, it is not available in the Portal option similar to what was demo'ed in the session video @31:15.

Should I continue following along with the video but use the Rich Content in the Articles and Pages platform option?

[Pooja_Patil]

Yes, you can still follow along with the video.