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12-12-2024 11:56 PM - edited 07-01-2025 12:12 AM
Hello Community,
Requirement - Add dynamic instance name in custom URL
Configuration -
We have added "https://dev211612.service-now.com/nav_to.do?uri=kb_knowledge.do?sys_id={reference_table.sys_id}"
URL in task configuration. We want to add a dynamic instance name instead of "https://dev211612.service-now.com".
Please provide what needs to be done to add a dynamic instance name.
Solved! Go to Solution.
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07-01-2025 01:41 AM
I resolved the issue by setting the URL to "/nav_to.do?uri=kb_knowledge.do?sys_id={reference_table.sys_id}"
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12-13-2024 12:27 AM
Please don't tag people in your questions. It triggers annoying notifications and it seems like you don't appreciate any other people to assist.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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07-01-2025 01:41 AM
I resolved the issue by setting the URL to "/nav_to.do?uri=kb_knowledge.do?sys_id={reference_table.sys_id}"