Topic table changes need to be manually reindexed

Ashley Heath
Tera Expert

Hello everyone, recently we started seeing blue notifications appear when we drill into our taxonomy item saying "Topic table changes need to be manually reindexed for their corresponding indexed sources. Please manually reindex these table names: Catalog Item Table, Knowledge Table"

 

I have tried Googling this and found a Reddit post about the same issue but they appear to have struck out too. I found a couple of other results in SN Docs (here and here) about table reindexing and followed the steps, but the message still appears.

 

Has anyone else come across this message, and if so, what did you do to resolve it?

 

Thanks in advance,

Ash

1 ACCEPTED SOLUTION

Nishant12
ServiceNow Employee
ServiceNow Employee

@Ashley Heath , The message is static message and will always appear. The message is an Information message to make sure when a topic gets renamed or created that the content items associated will need to be reindexed so that the topic name gets updated in the search results. 

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7 REPLIES 7

Yes, If you think there could be changes in your topics under taxonomy then periodically indexing the content will give correct topic information on those content items search results in AIS 

This reply should not be marked as the accepted solution. It does not answer the question and should be marked down.     

VerdaKosnett1
Tera Guru

I don't understand why the response to how to index the topic category is not here. How do we do it? Please provide step by step instructions.